Case Study · Selected Engagement
Herbal Goodness — Omnichannel ERP Integration
Snapshot
- Client
- Herbal Goodness
- Sector
- Health & wellness · multi-channel retail
- Region
- United States
- Scope
- Omnichannel ERP integration & automation
- Status
- Implementation completed — go-live paused by client decision
Challenge
A fast-growing health & wellness brand sold across Amazon, Shopify, Walmart, Faire and ShipStation. Every channel was a silo: orders, inventory and invoices were reconciled by hand, and there was no single view of the business or per-channel profitability.
Approach
We unified all sales channels into a single ERP, automating the order-to-cash cycle — order intake, inventory deduction, invoicing and GL posting — and built channel-level reconciliation so finance could see profitability by platform.
What was delivered
- All sales channels unified from multiple e-commerce platforms into a single ERP system.
- Order-to-cash automation across intake, inventory, invoicing and GL posting.
- Automated per-channel financial reconciliation.
- Real-time management visibility — closing happens on the go, not in a month-end scramble.
This engagement reached pre-go-live completion. The client paused the go-live decision, so we present the scope and work delivered — not unverified outcomes.
Next Step
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