Case Study · Automotive
Hyundai Islamabad — Automotive Dealership ERP
- Client
- Hyundai Islamabad
- Sector
- Automotive dealership — sales, workshop, paint lab
- Region
- Islamabad, Pakistan
- Scope
- Booking-to-delivery automation, workshop & paint lab, job costing, CEO dashboard
- Status
- Implemented — early engagement
The pain point
The dealership needed one system from booking to delivery, with true job and repair-order costing across the workshop and paint lab, technician time tracking, and a CEO view of books, aftersales, repairs, paint-lab jobs and salesperson performance.
- Booking, workshop, paint lab and delivery were not connected end to end.
- Job and repair-order costing was not captured at source.
- Technician time was not tracked against the job.
- The CEO had no live view of books, aftersales, repairs or salesperson performance.
Our independent assessment
We assessed the booking-to-delivery flow, workshop and paint-lab operations, job costing and the reporting the CEO needed. The system had to follow the dealership's real operating model, not a fixed template.
What we proposed
We built a bespoke ERP around the dealership's booking-to-delivery, workshop and paint-lab workflows, with job-level costing, technician time tracking and a live CEO dashboard.
Booking, job card, workshop, paint lab and delivery connected end to end.
Job and repair-order costing with technician time tracking.
Books, aftersales, repairs, paint-lab jobs and salesperson performance in one view.
Live variables for salespersons and job-level performance.
Alternatives considered: We considered a workshop-only system. It would not have connected books, aftersales and delivery, so we recommended the end-to-end bespoke ERP.
How it resolved the pain
The dealership now runs booking-to-delivery on one system, with job-level costing and a live CEO dashboard.
- Booking-to-delivery connected on one system.
- Workshop and paint-lab jobs costed at job/repair-order level.
- Technician time captured against the job.
- CEO visibility across books, aftersales, repairs and sales performance.
Benefits generated
The engagement gave the dealership a single operating system from booking to delivery, with the CEO able to see books, aftersales, repairs, paint-lab jobs and salesperson performance live.
“Professional, organised and always delivering exceptional results. Would not hesitate to recommend.”
— Shaban Khaled — CEO, Hyundai Islamabad
Early implementation. Scope as delivered; client quote from a public review.
Frequently asked questions
What did the system cover?
Booking-to-delivery automation, workshop and paint-lab systems, job and repair-order costing, technician time tracking and a live CEO dashboard for books, aftersales, repairs, paint-lab jobs and salesperson performance.
Was this a bespoke build?
Yes. The system was configured around the dealership's booking-to-delivery, workshop and paint-lab workflows rather than a fixed template.
What can the CEO see live?
Books, aftersales, repairs, paint-lab jobs and salesperson performance, alongside job-level costing and technician time.
Related services
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